| Purpose |
To
define and document the client's
overall business and application
requirements. This Phase includes
the definition of the organizational
requirements and maintenance of
the client site, which is usually
done in parallel with the development
of the application requirements. |
| Tasks
Included |
Define
the overall business requirements. |
| Define
site target audiences. |
| Define
workflow requirements. |
| Define
solution requirements. |
| Define
content related (production, globalization,
personalization) requirements. |
| Define
e-commerce requirements. |
| Define
multichannel requirements. |
| Define
key performance indicators. |
| Write
requirements document. |
| Begin
requirements test plan. |
| Define
new organizational roles and responsibilities
and e-business management processes. |
| Define
organizational change management
approach. |
| Output
Artifacts |
Requirements
document |
| Associated
Documents |
Requirements
document |
| Use
Case Specification |
| Questions
for Gathering Client Requirements |
| Completion
Milestones |
Completed
and approved Requirements document. |
